diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 3856854388
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a secure signal, then click "send OTP" and wait for the time specified to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the login issue and transfer your account accordingly.
Q4: You are getting blackout and the app is not opening?
To access the latest version of the app, uninstall it from your device and then download the updated version. Once you've installed the latest version, you should be able to log in and play without any issues. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only available for earned gaming funds, while bonus collected funds cannot be withdrawn. This distinction allows users to access their gaming earnings, but not any bonus rewards they may have accumulated.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all bank details. This ensures a seamless experience. Having all required information saved will facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to complete within 30 minutes to 3 hours. However, payment processing may experience delays, potentially taking up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform, and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.
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